Ready for your next big adventure?
We’re hiring – Post-Project Support Manager
We have an exciting opportunity for a Post-Project Support Manager to join our dedicated team in our Warrington headquarters.
The role
To look after our clients and ensure a positive customer experience after fit out and refurbishment projects are completed.
Location: Warrington
Employment type: Full-time, Permanent, Hybrid
Working arrangements
• Based either in the office or on / between sites where appropriate.
• Regular site visits and client meetings are anticipated for projects located across the UK
Responsibilities
- Regular liaison with our clients after projects to ensure clients are happy
- Provide a quick response and efficient communication to attend to any issues that may arise after completion
- Build relationships with our clients after project completion to ensure ongoing customer satisfaction
- Attend project completion meetings for introduction to client and to gain an understanding of each project
- Arrange client meeting on site 12 months after completion to ensure the client is still happy, resolve any issues that may have arisen and to ensure the final retention invoice can be billed
- Liaise with trade sub-contractors to resolve snagging or defects that may arise after completion
- Provide client feedback to our management team to encourage continuing improvement
Experience/Desirable Attributes
- Great communicator
- Excellent people skills
- Positive attitude
- IT literacy (Excel, Program, Word)
- Ability to travel 2/3 times a week (UK & ROI)
- Driving license
Take the next step…
At Claremont, we’re leaders in commercial interior design and fit-out. From the first consultation to the final touches, we craft workspaces that inspire people and drive businesses forward. As an employee-owned company, we’re uniquely positioned to prioritise building strong client relationships while fostering a culture where our people thrive. It’s what sets us apart and helps us attract the very best talent in the industry.
Ready to make your mark? Let’s do this together!
Claremont is an equal opportunities employer. We encourage applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, race, religion or belief and marriage and civil partnerships.
Sweetening the deal
Here are just some of the awesome benefits you’ll enjoy as part of the Claremont team:
Flexible working options
Funded training opportunities
25 days of holiday (rising to 27, then 30!)
Buy or sell up to 5 days holiday a year
Childcare vouchers
Cycle to work scheme
Enhanced Maternity and Paternity
Electric car scheme and free EV charging points
Free fruit
Free eye tests and flu jabs
Onsite parking
Refer a friend scheme
Annual structured pay reviews
Life Assurance
Mobile/Tech Salary sacrifice
Pension salary sacrifice
Tax-free bonus
Private Healthcare
Employee assistance programme
Over 48 years of experience…and still going strong.
Join a team where your career can truly flourish! At Claremont, we’re a leading workplace consultancy, design, and build agency on a mission to transform how people think, feel, and work. With over 120 talented professionals, we blend innovative design with expert project management to deliver workplaces that enhance productivity and well-being.
Here, you’ll be part of a collaborative team dedicated to understanding our clients’ brands and goals, creating spaces that inspire and empower. If you’re ready to grow your career, make an impact, and help shape workplaces that truly work, we’d love to have you on board!
Want to see more of what we do? Follow us on social media to stay inspired and get a behind-the-scenes look at Claremont!
