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27 November 2023 | by Pippa Davie
Even after several years of hybrid working being a mainstream concept – many organisations are still trying to get the right balance of in-office and remote working and, in some cases, to accept that a whole business won’t necessarily work in the same way.
Consequently, business leaders need to familiarise themselves with the breadth of available hybrid work styles and determine what works for the business and their people. In doing so, they become better equipped to create compelling Destination Offices and approach office interior design and office refurbishment projects with peace of mind and confidence.
Organisations are unique, with complex and diverse needs, structures, cultures, and individuals. That’s why an organisation is likely to adopt variations of hybrid working rather than one permanent model.
To help drill into the details of hybrid working and identify which model resonates best for a business, we’ve identified four major hybrid work models, drawing on data and observations of companies and employee behaviours gathered during our workplace consultancy activities.
The four hybrid working models are:
The use of technology and specific job requirements may also influence the selection of hybrid models. For example, contact centre teams may benefit from the designated teams model, as they require a full-time office presence. Departments undertaking focused work may adopt a remote-first approach, while an HR team may choose the office-first model to maintain visibility.
When employers know which specific hybrid models they’re using, they can start to make more considered real estate and people-led decisions. For example, some office space could be sublet if many departments use the remote first model. For those using the split-week model, it might make sense to switch parts of the office on or off in line with demand. This can help reduce energy costs and protect culture, as it stops employees from being spread out too thinly on low occupancy days.
But, while each hybrid working model has its distinct characteristics and requirements, there are some universal requirements of a hybrid working-enabled Destination Office. Here are four fundamental ways the Destination Office must cater for hybrid working:
To find out more about the research behind the four different hybrid working models and the trends shaping the future of the workplace and office interior design, download a copy of Claremont’s latest Insight Report here.
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