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Marsh McLennan

Marsh McLennan’s move to Willow House at Broadlands Business Park created an opportunity to put its focus on people and collaboration, at the very heart of the building’s interior design.
Sector Professional Services
Size 62,800
Location Norwich
Design and Build Workplace Furniture Workplace Technology

The office speaks to what Marsh puts at the centre of our culture – people, collaboration and sharing. This space epitomises that.

Sue Woolerton, MD Operations, Marsh

The big idea

The brief was to turn the four floor building into a true destination office to help MMC stand out to new talent and offer a safe, comfortable and collaborative environment for its people.

Thanks to a 13 year relationship with MMC, Claremont not only devised the standard MMC ‘look’ but has also been committed to making each new scheme better than the last. This constant focus on design progression informed the approach to Willow House. 

Claremont’s design maximises the building’s space efficiency by zoning the floorplate to suit different work styles and needs.  The centre of each floor is dedicated to collaboration and third space for team work and relaxation, while the perimeter is home to more traditional work settings. Wayfinding is aided by the distinct zoning of the workplace and an interactive map. The design also includes  a prayer and mother’s room as well as a large on-site gym – the first of its kind within Marsh.

 

Nailing the brief

The design prioritises the employee experience further through the use of biophilic design principles. Planting and nature-inspired textures and colours feature throughout, plus natural light is maximised to create an open and relaxing feel. Access to a balcony at the front of the building provides all important outside space.

The choice of artwork and graphics reflect the local area and MMC’s corporate history, as well as gives different settings distinct identities of their own.  Not only Marsh pushed for all the tea points and print areas to have adequate recycling facilities, all new furniture is from UK manufacturers and can be recycled or is made from recyclable content. Those sources varie from plastic bottles from the ocean to make upholstery fabric or post-consumer material to be re-yarned into Carbon Neutral carpet flooring.

The final result

 “The flexibility, the different types of rooms, the booths and the way the desks are configured are a total game changer. It’s the polar opposite of how we worked in the old office at Victoria House.”

Keely – Marie McCluskey, Operations Lead – Bowring Marsh

 “The office speaks to what Marsh puts at the centre of our culture – people, collaboration and sharing. This space epitomises that.”

Sue Woolerton, MD Operations, Marsh.

Meet the team

From workplace consultancy to the build, fit-out & beyond.
Whichever services you require, our 40+
years of experience mean you’ll be in safe hands

Patrick Ames

Patrick Ames

Design Director

Richard Brook

Richard Brook

Construction Director

Chris Davies

Chris Davies

Associate Director, Head of Pre-Con and Estimating

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