Navigating change management in the workplace

What is change management?

At its core, change management is about guiding people through periods of uncertainty. Humans naturally resist change, as our brains see it as a potential threat. This can create anxiety and pushback, especially during office renovations or relocations. A solid change management strategy involves employees in every step, so that they feel included rather than like change is being “done to them”.

Why is change management important?

Change management isn’t just about keeping employees happy; it’s about ensuring the success of your project. Engaging employees early through surveys, workshops, or interviews helps them feel heard and involved. During the project, sharing sneak peeks or hosting Q&A sessions keeps excitement high. Once the space is ready, walkthroughs and launch events help ease any remaining concerns. Post-occupancy evaluations make sure the space works for everyone in the long run.

How does change management apply to office interior design?

When redesigning an office or moving locations, change management is key. These shifts directly affect how people work every day. By involving employees in design decisions, like layout or furniture, you ensure they feel connected to the new space. This not only boosts morale but ensures the office works functionally and comfortably for everyone.

Who’s involved in the change management process?

At Claremont, our workplace consultancy team and in-house AMPG Change Management Practitioner work closely with you throughout the design and build process. We also work with “change agents” from your team, who help to generate excitement and buy-in from peers. They play a vital role in communicating the purpose of the changes and easing concerns.

Change management models

There are various change management models, with ADKAR being one of the most well-known. At Claremont, we have created our own approach, EMCIC (Evaluate, Motivate, Collaborate, Initiate, Consolidate), tailored to the specific needs of office design and fit-outs. It blends elements from several models to ensure a smooth and personalised transition for your team.

Claremont’s approach to change management: Real results

We’ve helped clients transform their workplaces by focusing on both the practical and emotional sides of change. We run through a series of activities that enable us to establish future working practices and engage with people within an business in preparation for the upcoming changes to their work life and routine.

In order for a change in workplace to be carried out efficiently and successfully it involves more than bricks and mortar, new furniture or a change of layout – it also entails a change in behaviour from employees and adjustment from habits and routines when using those workspaces.

From engaging workshops to exciting launch events, we’ve seen how effective change management can make a huge difference in how employees embrace their new space.

Still wanting to learn more about how we approach change management at Claremont? Our Workplace Consultancy credentials provide a deep dive into our proven strategies, insights, and expertise in helping businesses undertake workplace transformation with confidence.

Whether you’re navigating a stay-vs-go scenario, adapting to the modern day workplace, or driving cultural change within your business, we’re here to support you every step of the way. Explore our credentials here to see how we can help you turn change into an exciting opportunity rather than a daunting challenge!